Amazon.co.uk  and amazon.com led ForeSee’s annual Holiday E-Retail Satisfaction Index Customer Satisfaction Scores for the Top 40 Retail Websites in the UK. Amazon.uk  garnered 86 points, to stay ahead of  Amazon.com, which recorded 84 points. John Lewis (80) stayed at in third this year, rounding out the list of three companies that surpass the excellence threshold of 80. Play.com (79), Apple [...]

Customer satisfaction with Apple’s online store slipped to 80 from the 83 points it garnered in 2011 according to ForeSee’s annual Holiday E-Retail Satisfaction Index. The results are  compiled from 24,000 U.S.  customer surveys gathered between Thanksgiving and Christmas. “This year, we’re seeing that even some of the largest companies in the country are at risk if they lose sight of customer [...]

Instagram’s changed terms of service which were announced few days ago caused a great deal of furore among the users, with many suspecting that the company was going to begin selling user photos without compensation. Instagram is now served with it’s  first civil lawsuit . Reuters reported about the lawsuit “In a proposed class action lawsuit filed in San Francisco federal court [...]

Instagram has released a new update for its Android and iOS apps.This update adds support for 25 different languages to the app on both OSes. The languages getting support with today’s update are Afrikaans, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Tagalog, Thai, and Turkish.

Dropbox has released a new open beta to preview and test upcoming software. The latest version of the beta is 2.2.2.8 and is available as a direct download from the Dropbox forums. Dropbox forum has more details ” What’s new: – Effortlessly share several of your beautiful photos at once – Organize your favorite photos into albums. You can share them too! – Delete multiple [...]

Facebook announced its rumored Snapchat competitor on through a blog post Friday , the app is named Poke. Not ununike Snapchat’s app, Poke, lets you send a message, photo or video to Facebook friends. The messages expire after 1, 3, 5 or 10 seconds, though. The Poke app, which will be available in the Apple iOS App Store on Friday. ‘With the Poke app, you can poke or send a message, photo, [...]

Want to send a Facebook message to a person who is not your Facebook friend? Pay up.  Facebook on Thursday starts testing if it can monetize and cut spam at the same time by asking you to pay to ensure the recipient sees it. Facebook’s also changing everyone’s privacy settings into dynamic filters that let “relevant” messages through. Facebook says the changes are primarily designed to let [...]

Twitter may not have reached Facebook’s landmark of a Billion users, but, it’s growing at a steady pace, the popular micro-blogging service now has more than 200 million active users around the world, with some 10 million of those in the UK. What’s notable is that it has seen more than 45% growth in the last 8 months, it had around 140 million in May with major events such as the [...]

Apple has few hours ago  released iOS 6.0.2 for the iPhone 5 and iPad mini , which fixes a software bug which hampers the connections and speeds of the WiFi connection. Apple has already tried to fix this once before with iOS 6.0.1, but it seems that the problem has persisted.   Users can plug their iPhone 5 or iPad mini into iTunes to install the update, or wait for the OTA system to be activated. [...]

Facebook today announced an update to Facebook for iOS and Android that lets the mobile users discover new places their friends like, with this revamp Facebook seems to be getting ready to compete even more closely with Foursquare and Yelp.   The updated version of the app features a refreshed Nearby tab, which, according to a post on the Facebook Newsroom website, now shows recommendations [...]